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If you cannot find the answer you need in the documentation, the Sailia support team is here to help.

How to reach us

Before contacting support

To help us resolve your issue quickly, please include:
  • Your business name and the email address associated with your Sailia account
  • A clear description of the issue, including any error messages you see
  • Steps to reproduce the problem, if applicable
  • Screenshots showing the issue, if possible

Common issues you can resolve yourself

Many issues have quick solutions in the documentation:

Troubleshooting

Step-by-step fixes for common issues with bookings, payments, card readers, and integrations.

FAQ

Answers to frequently asked questions about Sailia features.