> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-refund-reserve-1778070886.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Donations

> Accept charity donations at checkout with optional Gift Aid support.

You can add a donation prompt to your checkout flow, giving customers the option to contribute to a charity of your choice when completing a booking. If you operate in the UK, you can also enable Gift Aid to increase the value of each donation by 25%.

## Enable donations

<Steps>
  <Step title="Open charity settings">
    Go to your account settings and select the charity section.
  </Step>

  <Step title="Turn on donations">
    Toggle donations on and enter the name and description of the charity. You can also upload an image that appears alongside the donation prompt at checkout.
  </Step>

  <Step title="Enable Gift Aid (optional)">
    If your charity is eligible for Gift Aid, toggle the Gift Aid option. When enabled, customers see a Gift Aid form during checkout where they can provide their details for HMRC.
  </Step>
</Steps>

## How it works

When donations are enabled, a donation box appears during checkout. Customers can:

* Choose from suggested donation amounts or enter a custom amount
* Skip the donation entirely — it is always optional

The donation is added to the basket alongside any bookings, shop products, or other items. Payment for the full basket (including the donation) is processed through [Stripe](/payments/stripe) in a single transaction.

## Gift Aid

Gift Aid is a UK tax scheme that lets charities claim an extra 25% on donations from UK taxpayers at no additional cost to the donor.

When you enable Gift Aid in your charity settings, the donation box expands to include a short form where donors provide:

| Field                        | Required for Gift Aid |
| ---------------------------- | --------------------- |
| Title (e.g. Mr, Mrs, Ms, Dr) | No                    |
| First name                   | Yes                   |
| Last name                    | Yes                   |
| Home address                 | Yes                   |
| City                         | Yes                   |
| Postcode                     | Yes                   |
| Country                      | Yes                   |

The donor must also accept the Gift Aid declaration confirming they are a UK taxpayer.

<Note>
  Gift Aid details are stored with the donation record. You can use this information when submitting Gift Aid claims to HMRC.
</Note>

## Viewing donations

Donations appear as line items in the basket and are included in your standard financial reports. Each donation record includes:

* The donation amount
* The charity name
* Whether Gift Aid was claimed
* The donor's details (if Gift Aid was enabled)

## Exporting donations

You can export donation data as a CSV file from the financial dashboard. The export includes only successful donations and contains all the details you need for reporting or Gift Aid claims.

<Steps>
  <Step title="Open the export dialog">
    Go to the financial dashboard and click **Export Data**, then select **Donations** from the dropdown.
  </Step>

  <Step title="Set a date range">
    Choose a start and end date to filter donations by when they were purchased. You can also use the quick-select options for common ranges like today, last seven days, or month to date.
  </Step>

  <Step title="Filter by payment option (optional)">
    Use the payment option toggles to include or exclude specific payment methods. By default all payment options are included. See [export filters](/payments/reporting#export-filters) for details on available options.
  </Step>

  <Step title="Export donations">
    Click **Export** to download the CSV file.
  </Step>
</Steps>

The exported CSV includes the following columns:

| Column                          | Description                                              |
| ------------------------------- | -------------------------------------------------------- |
| `basket_uuid`                   | Unique identifier for the basket containing the donation |
| `basket_success_timestamp`      | Date and time the payment was completed                  |
| `payment_option`                | Payment method used (e.g. card, terminal)                |
| `account_name`                  | Name of the customer who donated                         |
| `account_email`                 | Customer email address                                   |
| `account_phone`                 | Customer phone number                                    |
| `charity_name`                  | Name of the charity receiving the donation               |
| `donation_amount`               | Amount donated                                           |
| `donation_refunded_amount`      | Amount refunded, if any                                  |
| `is_gift_aid`                   | Whether Gift Aid was enabled (`yes` or `no`)             |
| `gift_aid_declaration_accepted` | Whether the donor accepted the Gift Aid declaration      |
| `donor_title`                   | Donor's title (e.g. Mr, Mrs)                             |
| `donor_first_name`              | Donor's first name                                       |
| `donor_last_name`               | Donor's last name                                        |
| `donor_address_line1`           | First line of the donor's address                        |
| `donor_address_line2`           | Second line of the donor's address                       |
| `donor_city`                    | Donor's city                                             |
| `donor_postcode`                | Donor's postcode                                         |
| `donor_country`                 | Donor's country                                          |

<Tip>
  The Gift Aid fields (`donor_title` through `donor_country`) are populated only when the donor opted into Gift Aid. Use this export to prepare your Gift Aid claims for HMRC.
</Tip>

## Related guides

<Columns cols={2}>
  <Card title="Payments and Stripe" icon="credit-card" href="/payments/stripe">
    How payments are processed, including donations.
  </Card>

  <Card title="Online bookings" icon="globe" href="/activities/online-bookings">
    The checkout flow where donations appear.
  </Card>
</Columns>