> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-refund-reserve-1778070886.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Your booking page

> Understand how your public booking page works and how customers interact with it.

Your booking page is the public-facing website where customers browse your activities, select sessions, and complete purchases. Sailia generates it automatically from your published activities and products — you do not need to build or host a separate website.

## What customers see

Your booking page includes:

* **Activity listings** — all published activities with descriptions, images, and pricing
* **Calendar view** — available dates and times for each activity
* **Real-time availability** — spots update instantly as bookings are made across all channels
* **Mobile-friendly layout** — works on phones, tablets, and desktops
* **Shopping basket** — customers can add multiple items before checking out

## What customers can purchase

A single checkout can include any combination of:

| Item type             | Description                                                   |
| --------------------- | ------------------------------------------------------------- |
| **Activity bookings** | Courses, hires, and events across different dates             |
| **Shop products**     | Physical and digital [products](/point-of-sale/shop-products) |
| **Memberships**       | Recurring [membership plans](/pricing/memberships)            |
| **Activity passes**   | Prepaid [session bundles](/pricing/activity-passes)           |
| **Gift cards**        | Stored-value [gift cards](/pricing/gift-cards)                |
| **Donations**         | Optional [charity donations](/payments/donations)             |
| **Add-ons**           | Optional extras linked to activities                          |

## Checkout flow

The [booking wizard](/activities/online-bookings#booking-wizard) guides customers through each step with inline prompts, so they always know what to do next. Action buttons stay pinned to the bottom of the screen for easy navigation on any device.

<Steps>
  <Step title="Add items to basket">
    Customers browse activities and products, selecting the sessions and items they want. For courses with many dates, the wizard shows the first few dates with an option to expand the full schedule.
  </Step>

  <Step title="Select tickets and participants">
    Customers choose ticket types and assign participants. The wizard indicates exactly how many more selections are needed before they can continue.
  </Step>

  <Step title="Enter attendee details">
    For activity bookings, customers provide attendee names and any required information. They can also complete [waivers](/customers/waivers) at this stage.
  </Step>

  <Step title="Apply discounts and gift cards">
    Customers can enter a [discount code](/pricing/discount-codes) or [gift card](/pricing/gift-cards) code. [Auto-apply discounts](/pricing/discount-codes#create-a-discount-code) are added automatically. [Membership discounts](/pricing/discount-codes#membership-discounts) apply when the customer is logged in.
  </Step>

  <Step title="Complete payment">
    Payment is processed through [Stripe](/payments/stripe). Customers can pay by card or use [Stripe Link](/payments/stripe#stripe-link) for faster checkout with saved payment details.
  </Step>

  <Step title="Receive confirmation">
    The customer receives a confirmation email with booking details and a PDF receipt.
  </Step>
</Steps>

## Customer accounts

Customers can create an account on your booking page to:

* View upcoming and past bookings
* Manage [memberships](/pricing/memberships) and [activity passes](/pricing/activity-passes)
* Complete [waivers](/customers/waivers) before attending
* Upload a [profile image](/customers/file-uploads#profile-images)
* Save details for faster checkout on future visits

<Tip>
  Encourage customers to create accounts — it speeds up repeat bookings and makes waiver management easier for both you and the customer.
</Tip>

## Related guides

<Columns cols={3}>
  <Card title="Online bookings" icon="globe" href="/activities/online-bookings">
    How the booking flow works end to end.
  </Card>

  <Card title="Activities" icon="calendar" href="/activities/activities">
    Create and configure the activities customers see on your page.
  </Card>

  <Card title="Embedding your booking page" icon="code" href="/getting-started/embedding">
    Add your booking page to your website or share it on other channels.
  </Card>
</Columns>