> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-refund-reserve-1778070886.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and subscription

> Understand how Sailia billing works, what is included in your plan, and how to manage your subscription.

This page covers how Sailia billing works and what to expect from your subscription.

## How billing works

Sailia is a subscription service. Your plan determines which features are available and may include usage-based components for email and SMS volume. Payments for your Sailia subscription are separate from the payments your customers make through [Stripe](/payments/stripe).

<Note>
  Your Sailia subscription billing is separate from your Stripe account. Customer payments, payouts, and Stripe fees are managed entirely through Stripe. See [Payments and Stripe](/payments/stripe) for details.
</Note>

## What is included

Every Sailia account includes:

| Feature                  | Details                                                                                                                                                                   |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Booking page**         | Auto-generated [public booking page](/getting-started/booking-page) for your business                                                                                     |
| **Activity management**  | Unlimited [courses, hires, and events](/activities/activities)                                                                                                            |
| **Online and POS sales** | Accept bookings [online](/activities/online-bookings) and at the [point of sale](/point-of-sale/overview)                                                                 |
| **Customer management**  | Full [customer dashboard](/customers/overview) with profiles, family accounts, and waivers                                                                                |
| **Staff management**     | [Staff profiles](/staff/management), permissions, and [auto timesheets](/staff/auto-timesheets)                                                                           |
| **Financial dashboard**  | [Payment tracking](/payments/reporting), exports, and payout monitoring                                                                                                   |
| **Automated workflows**  | [Email and SMS workflows](/integrations/workflows) triggered by 30+ events                                                                                                |
| **Integrations**         | Connect to [Stripe](/payments/stripe), [Xero](/integrations/accounting-sync), [Adventuro](/integrations/adventuro), and [analytics tools](/integrations/booking-tracking) |

## Managing your subscription

To view or update your subscription details, navigate to **Settings** in your Sailia dashboard. From there you can:

* View your current plan and billing cycle
* Update your payment method
* Review your usage (email and SMS volume)

## Usage monitoring

Sailia tracks automated communication volume through usage meters. You can monitor your email and SMS usage in the [financial dashboard](/payments/reporting) to stay within your plan limits.

If you are approaching your usage limits, consider:

* Reviewing your [automated workflows](/integrations/workflows) to remove any that are no longer needed
* Consolidating workflow triggers where possible
* Contacting [Sailia support](mailto:support@sailia.com) to discuss plan options

## Questions about billing

If you have questions about your plan, usage, or charges, contact the Sailia team:

| Channel   | Details                                         |
| --------- | ----------------------------------------------- |
| **Email** | [support@sailia.com](mailto:support@sailia.com) |

Include your business name and the specific billing question so the team can assist you quickly.